Please call our Customer Care Team for help. The authorized company that we use for this item is System Liquidation. Please retain the box and packing materials. These will be required if you need to ship the computer for Warranty service and maintenance.
System Liquidation will provide standard One Year of Warranty support beginning on the original purchase date for Laptops and Desktops, with a few exceptions which will be specified on the product page. Laptop batteries, Apple products, tablets & all monitors have a limited 90 Day Warranty.
The System Liquidation Warranty will cover all costs related to parts and labor that are associated with in-house repair of defective hardware. Accidental damage is not covered. This Warranty only applies to customers within the continental United States (No warranty available for Alaska, Hawaii & Puerto Rico) and Canada. Products may not be returned for credit or refunds. All damages caused by the end-user will void the Warranty. Computers shipped to System Liquidation with inadequate packaging are deemed potentially damaged and may restrict any and all future Warranty support for that computer. System Liquidation will not provide reimbursements for unauthorized third-party repairs.
Any damages must be reported within 14 days of receiving the unit or it may not be returned or refunded.
Any parts or upgrades installed by the customer which were not included with the computer at the time of purchase must be removed prior to returning a computer to System Liquidation. If any such unauthorized third party parts are returned with a computer for Warranty service, System Liquidation ill not be responsible for replacing or repairing these parts if they are lost, damaged, or defective.
System Liquidation is not responsible for any user data on any computer being returned for Warranty service. In the event that user data is lost, System Liquidation will not be liable in any way. It is the responsibility of the user to make regular backups of important data. The System Liquidation Warranty will apply only to machines purchased for your use and cannot be transferred.
For all inquiries please send us an email at firstname.lastname@example.org or use the Contact Us form.
Please be prepared to include a soft copy of your emailed receipt under which you have purchased the system.
Telephone: 908-668-0008 (Sales)
Hours of Operation: 9:30 AM–5:00 PM EST Monday-Friday
No System can be returned to System Liquidation without authorization from the Customer Care Team.
What is a refurbished product?
A refurbished product is a pre-owned product that has been tested for most favorable performance and functionality while being covered by a specific warranty provided by the seller. It is ideal that the refurbished product is bought from an authorized seller.
The refurbished products normally undergo rigorous quality and functionality tests before they are sold to the public.
The main difference between “refurbished” and “used” products is that refurbished products have been tested and verified to function properly, and are thus free of defects while “used” products may or may not be defective.
Are the products tested before being shipped to customers?
All units are tested by our expert technical & production team before being made available for purchases.
Do these products have any major or minor functional defects?
Units are listed as Grade A unless stated in the description. Our Grade A product standard does not have and major or minor functional defects. However there are certain features of a unit we do not guarantee. We do not guarantee the product to come with additional features (i.e. Webcam, touchscreen, Bluetooth, back-lit keyboard, fingerprint scanner) unless it is written in the descriptions.
Which product categories are being sold on System Liquidation?
Monitors, Desktop, Laptop, Combo’s (Desktop and monitor), Electronics (Bluetooth speakers), Accessories & parts (Hard drive, RAM, Printer, Carts).
What condition will the battery be in?
The batteries are refurbished and tested. They come with a warranty of 3 months.
Can you send a field technician to repair my computer?
We are sorry. We do not have field technicians to come and repair customer’s unit. You can call our customer service and discuss your concern. They will provide an RMA number for you to send your device back to the company.
What are the payment options ?
We offer various payment options to our customers via Wire Transfers, Visa, and MasterCard.
Purchase orders are also welcomed
How does the RMA work
We have a dedicated RMA team which takes care of REPAIR, EXCHANGE, SHIPPING and CREDIT and can respond within 24-48 hours on your query.
What is the status of my RMA?
Our representative issue an RMA number when they receive a complaint. You can call our customer service line and provide the RMA number for an update